I didn’t really consider leaving anything other than 5 stars but I knew the title would get Danny’s attention as he is fiercely protective of his reputation for providing exemplary service (and with good reason). I had Dan and Sam round yesterday to fit a new boiler. They were predictably punctual and set about the task with their customary efficiency completing the installation far more quickly than expected. Sam has come a long way in a short time having obviously worked hard to learn his trade, he’s a good lad too, unlike some of the surly, phone obsessed youths you encounter these days. Job completed, the site was left immaculate and all obsolete equipment removed (plus some other scrap metal I had lying about). Dan then took the time to explain (with the patience of a saint talking to a 5 year old) how the new programming device works. I’d forgotten most of what he said before his van had even got off the drive but it doesn’t really matter as he has offered to set up my online account for me, nice one Samsian.